shipping & returns
Our guiding principle is that all moms and dads and babies deserve to be happy. Should you not be happy with your Gunamuna purchase, we will be sad, but will gladly accept its return within 30 days, except for FINAL SALE items. Please review our full return policies below.
What is your return policy?
To receive a refund we ask that items be unworn, unwashed and in their original packaging, without any damages, including tags and returned within 30 days of purchase.
Sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.
If you purchased from a third party vendor i.e., Amazon, BuyBuy Baby or a local boutique, the customer must return the product to that store according to their return/exchange policy.
What about return shipping?
Shipping charges associated with a return or exchange are the responsibility of the customer. Please return to:
Gunamuna – website return
58 Macy Street
Amesbury, MA USA
How will I be refunded?
Returns can be refunded to original method of payment or for store credit. We process returns within 1 week of receiving the package. Please keep tracking info of your returned package.
What if my item is defective?
If an item arrives to you defective, please accept our sincere apology and notify us within 7 days for a replacement. If your item became defective within 6 months, we will gladly replace the item with the same item or a similar item if that item is sold out. You must email a picture of the defect, the inside size label and your order receipt to firstname.lastname@example.org. If you have any questions, please do not hesitate to contact us at email@example.com
Can I exchange my item?
If you need a different size or color, please contact us at firstname.lastname@example.org.
What if I live in another country?
If your product was purchased at gunamuna.com we can offer a refund or exchange, as per the policies above. Customer is responsible for all international shipping charges. If your product was purchased at any other location in your country, please contact the retailer.
Address For Returns: